🧸 Freddie’s Flannels Returns Policy

At Freddie’s Flannels, we want you to feel confident and cozy in your purchase. If for any reason your order isn’t quite right, here’s how our returns work:

✨ Returns

  • Items can be returned within 14 days of delivery.

  • Products must be unworn, unwashed, and in original condition with tags attached.

  • Please include your order number when sending items back.

💸 Refunds

  • Once your return is received and inspected, we’ll issue a refund to your original payment method.

  • Please allow 5–10 business days for the refund to appear, depending on your bank.

🚫 Exchanges

  • We do not offer exchanges at this time.

  • If you’d like a different size or style, simply return your item for a refund and place a new order.

📦 How to Return

  1. Email us at freddiesflannels@gmail.com with your order number and item details.

  2. We’ll provide instructions for sending your item back.

  3. Ship the item to the below address provided — customers are responsible for return shipping costs.

    Freddie's Flannels Returns
    PO Box 217
    Masterton
    5810
    New Zealand